When you can return or exchange an item
In case of manufacturing defect within 7 days from the date of receiving the order. Please make sure that below properties should be available
• Charging Cable.
• Watch face sticker.
• The product should not be used and connected with Garmin connect.
• It's in its original packaging.
• User Manual.
Items that do not meet the above criteria will not be returned or exchanged.
After 7 Days service center guidelines will be applied.
Below is the service center toll free number
If you received defective or wrong product
A defective product is deﬁned as a product that: (i) is unﬁt for its intended purposes due to manufacturing or design ﬂaws, (ii) has been damaged in the store prior to purchase, or (iii) does not comply with advertising or labeling statements made about the product. When you return a product claiming a defect, the product goes through structured quality testing.
If we’ve made an error on your order, please contact on 9324688691 or Jitendra@brightex.net and we’ll be happy to assist you. Our normal business hours are from 10:00 to 18:00 IST, Monday to Friday, excluding public holidays.